Key Technical Features
Interactive Control of Websites & Web-based Software
Guide your customers or let them guide you: Either the leader or the participant can take control or request control of the website in seconds.
Drawing on Pages
Communicate visually: Highlight the specific area of a website you are wanting to point your customer to, instantly.
Interact on Documents
Collaborate online, effectively: Use WebShowing to share your files with others across different locations.
Integrated WebVoice & HD Video Meetings
Converse face-to-face: Communicate visually with your customers and prospects for a lasting, human experience.
Customizable User Interface
Make it your own: Benefit from the flexibility to completely integrate into your website or product’s look and feel, and functionality.
Secure collaboration: Governs what an agent can see when customers input their personal information during a session.
Control of Features
Control what an agent can or cannot do: Customize your flow to make sure only your customer can click a certain button, i.e. a buy button.
White & Black Listing
Control access: Either allow or deny access and privileges to specific white or black listed members.
Integrate into your Platform
Integrate WebShowing completely into your website: You can now deliver your sales pitches and demos instantly from your own website, without needing to switch platforms.
Privacy & Compliance
Fully compliant sessions: Connect with customers who deal with protected information and are required to follow particular security measures, such as HIPAA.
On Premise License & Installation
Control the Code: Your sensitive data is secure with WebShowing and can be stored on premise.
Benefit from the optimized performance: Always hit a server that is geographically close in order to reduce latency and optimize performance.
Reliable and proven server and access uptime. At any scale.
Enabling 'Greater Creativity'.
The most valued human skill today.
Four Critical Services
Even the most technology-savvy SMB owners and managers simply don’t have the time to manage IT projects, train employees, and troubleshoot issues. That’s why the services you offer should be turnkey solutions that include:
Onboarding: which includes set-up and deployment, is critical for maximizing adoption, plus it establishes trust and loyalty to your business. It also reduces pressure on technical support later.
Data migration: By helping SMBs move data from existing applications to their new cloud applications, you help accelerate their time-to-value. It also gives you the opportunity to understand more about their business so you can recommend additional products and services.
Training: helps SMBs get their staff up-to-speed quickly. It also improves adoption and reduces pressure on technical support.
Ongoing technical support: High quality technical support improves customer satisfaction and provides cross- and upselling opportunities.